Posted on Leave a comment

What is mobility scooter insurance?

While at Velobike we do not deal with mobility scooter insurance, we often encounter questions regarding it. This is why just for you, our dear readers, we have decided to cover this topic. We hope that by doing so, we might offer advice in the right direction.

Without a doubt, for you or someone close to you, a mobility scooter is more than a vehicle. It is a means of freedom, which brings back full mobility. From talking with many customers and readers, such as yourself through the years, there is no doubt that our vehicles encounter all sorts of situations.

Being more expensive and useful than bicycles, it is always a great idea to take care of your mobility scooter. It is used daily, so every time you get on, it would put your mind at ease knowing the vehicle is protected.

Do you need insurance?

At Velobike we offer a one-year warranty however such things never cover all bases. Theft, Vandalism & Accidental Damage are just some things that users of mobility scooters have to look out for.

Remember, insurance in case of mobility scooters is always optional. While not required though, we highly would recommend getting one. As an example, if for some reason your mobility scooter stops in the middle of the ride, an insurance company is able to dispatch the driver to get you and the scooter. As you can see, if you own a Class-2 or Class-3 mobility scooter, you can insure it for many events.

Where to get mobility scooter insurance?

While we don’t work directly with companies which offer insurances, they aren’t hard to find. When browsing the internet, it is easy to encounter many insurers which offer such services. Examples of such are: Surewise, Blue Badge or Fish Insurance.

How to get the best deal? The only way is to check various offers, but if it were up to us, we would look at customer opinions first. Google reviews or Trust pilot ones are great sources of information. Speaking of which, have you left a review for us? 😉  You can do so under products in our site, our trust pilot or even google review!

Was this useful? You can see more by subscribing to our Facebook or Twitter and be up to date with all the news right as they appear?

Posted on 12 Comments

Mobility scooter tyres – Solid or Air?

One of the key components of every mobility scooter are tyres, solid or air ones. Today in our blog we will discern differences between those two options. This should provide a handy guide for all customers, who wonder which kind of tyres are the best ones.

Making a decision to buy a mobility scooter, the choice between air and solid tyres should mostly depend on your intended use and you as the user. Most brands support only one type of tyres, and at Velobike we do not sell solid tyres for good reason.

However, do not worry, as the wheels in our models are standard size ones. This means that solid tyres can be bought by you somewhere online and any workshop can fit those without trouble. The question is, would they suit your needs?

Which type of tyres are best for mobility scooters? 

Unfortunately the choice isn’t easy to make, as there are numerous aspects which you should first take into account:

The quality of the ride – In case of pneumatic tyres, which offer much better shock absorption, air tyres ensure smoother ride. On bumpy roads, solid tyres can make your ride highly uncomfortable.

Durability – There is no doubt that solid tyres seem to be more durable than air ones, because lesser external variables can affect them. They cannot be under or over inflated and the risk of puncture is minimalized.

Combined weight of scooter and its user – In case of heavy scooter combined with the weight of the user, solid tyres longevity might be vastly shortened due to weight impact. Were you to drive on uneven roads, there would be no amortization for the impact unlike in case of air tyres.

Terrain which the user travels on – As can be deduced from earlier points, terrain is often the major factor which influences the longevity of tyres. A gravel surface where there might be glass would definitely make solid tyres better suited for the job. In case of other terrain types though, air tyres would be a much better choice for you.

Price – Air tyres are definitely cheaper and in case of their malfunction, it is much easier to fix them. Fixing a damaged solid tyre would cost you more and often its longevity isn’t much bigger than that of an air one.

What are the consequences of picking the wrong type of tyre?

Imagine a situation, in which you pick solid tyres, deciding they will serve you longer. If the road was bumpy and uneven, the ride would not be smooth for you. At first tremors like that might be something acceptable for you, however, it could cause more problems later on!

While it might not be visible to naked eye, all the electronic cables, lightbulbs, battery and other mechanical parts would be forced to withstand continuous shock. This might cause cables to shift, sometimes unplug from important places or even damage electronics. The end result would be the vehicle shutting down in the middle of travel.

Not only that, your own body might also be enduring similar strain on the way, and as mobility scooter providers who want our users to stay safe, we would never accept that. As you imagine, this is one of the reasons we do not sell solid mobility scooter tyres in our offer. Air tyres are simply healthier to use.

Hope our article was a fun read! Why not subscribe to our Facebook or Twitter and be up to date with all the news right as they appear?

Got any questions? Ask them in our comment section and our experts will reply!

Posted on Leave a comment

How to lock scooter steering wheel?

To answer the common question about how to lock the scooter steering wheel, we have prepared a short guide. Not only that, we will also answer the questions regarding the secure boot under the seat. Stay with us and learn how to operate your scooter!

One of the first steps to make is to determine, which model do you have. It might seem unimportant, but depending on that, different rules might apply to your vehicle. From there, this handy guide that comes next should answer all of your questions.

Step by step – How to lock scooter steering wheel

As we have mentioned before, first comes determining the model of your scooter. If you own either ZT15, ZT63, FASTER or CRISTAL model, then the option of locking steering wheel is available to you.

The process of locking is very simple:

  1. First you have to turn the steering wheel to the left side. In case of ZT63 you might want to try to move it slightly about.
  2. While having done so, with the ignition key in the lock, you have to press it in and then turn it counter-clockwise.
  3. Congratulations, you have successfully managed to lock the steering wheel.

The process of unlocking the steering wheel is likewise simple, by just using the ignition key.

How to lock and unlock secure compartment and lockbox

This one is a bit more tricky, because there are differences depending on the model you have.

In the case of the models ZT15 and FASTER, apart from the ignition key, you would have received one that is used to open it. To do so, simply put the key in the lock on the back of the scooter and turn it, which will open the compartment for you.

If you have our CRISTAL or ZT63 model though, the secure compartment is opened by the ignition key into the main ignition lock and turn it counter-clockwise without pressing it in, as that is used to lock the steering wheel as mentioned above.

If your scooter comes with a secure lockbox in the back, the only key to be used is the one that you have received alongside the ignition key.

We hope this short post has answered all your questions about how to lock scooter steering wheel and storage. In case of additional questions, always feel free to contact us.

Subscribe to our Facebook so you will find out more useful information that appears on our blog!

Posted on Leave a comment

What’s Moped vs Scooter difference?

Many wonder, what is the difference when comparing moped vs scooter. If you had just turned 16 or simply look for something that won’t require full drivers licence, it is no wonder you look this up. The answer to your question is in this article, so stay tuned and continue reading!

One awesome thing about mopeds is that you only need to be at least 16 years of age. By finishing the compulsory basic training (CBT), you can ride such vehicles and get faster. If you work in an office or maybe have school you need to get to and don’t like taking a bus, this would be for you.

Want to get to that far away shop for certain goods that you need but don’t have full drivers licence? You can do it much faster with a moped which doesn’t require it. But what exactly is a difference when comparing moped vs scooter?

What is a moped and what is a scooter?

Let’s begin with moped scooter first. Generally, all mopeds were originally equipped with motor and pedals, hence the name moped. Nowadays though, they no longer need pedals at all and are mostly defined by their engine size, speed and output.

Most common way to classify vehicle as moped is if the engine size is 50cc or less and its top speed does not go for more than 28 mph (ca. 45 km/h). For electrical mopeds, the 50cc counterpart would be equal to 1200W engine. Often they are smaller than regular scooters, despite having larger wheels. Those looking for their first ride will definitely pick them as mopeds are generally cheaper.

Now let’s focus on the scooter. Like mopeds, they have a step-through frame, however unlike them, they have much bigger engine which ranges from 50cc to 750cc. Obviously, they are much more expensive. Technically they have smaller diameter wheels than mopeds.

To sum up moped vs scooter difference, any vehicle with a platform to put your feet on while riding is a scooter, but only machines of 50cc or under can be legally classed as mopeds.

Moped vs Scooter — what to buy and getting insurance

Let’s get over the best part, so advising you what model would be great to buy! If you look for something regular, we would advise our ZT25 model, however why go for the regular?

Maybe you haven’t seen it yet, but in our store, we have unique vehicle ITANGO HO manufactured by Doohan Technology. This three wheeled moped comes with two wheels in the front and one in the back. It might seem to be quite odd at first glance, however the unique solutions that were put into this model make it one of the best electric 50cc moped there is.

The enhanced stability and powerful suspension system make riding it in a way that you won’t feel road bumps at all. On top of that, with its big wheels it can easily ascend very steep slope, which would normally be hard climb for other vehicles. It’s removable Lithium-Ion battery is a nice bonus, as you can take it out and charge this model at home or gas station anytime you like.

Lastly let’s talk about insurance. While we do not provide one, let us give you a good pointer. In our opinion, you should always get one and always should focus about your moped security while it is parked. They are lightweight moped scooters, easy to lift and put into van, unless they are secured by good quality chain. When picking an insurance, always insure it against that!

Hope we have covered everything you need to know about moped vs scooter difference. If you want to know more why not let us know in the comment section? We will make sure to write about more interesting stuff in the future!

Also don’t forget that if you subscribe to our Facebook you can be up to date with all the news right as they appear on our blog!

Posted on Leave a comment

When test drive of electric scooter should be booked?

If you are considering purchase of any electric scooter, it is when test drive comes in handy. Are you a first time buyer? You want to see if the vehicle is fit for you? The choice can be made easier by booking a test drive option from our site.

When a test drive is something you would like to try, you can do so easily. At Velobike we understand fully that such products are bought once for years to come. It is not a decision to make lightly and many of our customers can have plenty of questions.

What is the best way to address all of them? By showing and letting you all experience the scooters for yourselves! Interested enough? Read on to our handy guide about booking one for yourself.

How to book a test drive from Velobike? — Handy guide

How does it work? Once you book a test drive, you will be paying 100 pounds deposit. The order is received by us and then the scooter is being assembled.

Once that is done, between 3 and 9 working days in the UK or 5 and 12 in the EU, our driver will deliver the scooter for you to test. This way you will be able to check whether it meets your expectations before deciding to purchase.

  1. Find the product you would like check in our shop.
  2. Enter the product page.
  3. You will notice a navy blue “Home demonstration”. Click it.
  4. In the window that shows up, fill in your billing details so that we know where to deliver the scooter.
    book-test-drive-2
  5. Fill in the card details, it will cost you only £100! Then once done, click the “Submit payment” button.
    book-test-drive-3

Congratulations, you have just ordered the test drive. The driver will be with you in between 3 and 9 working days (UK) or 5 and 12 working days (EU).

Remember, the £100 aren’t refundable, however if you decide to buy the scooter after the test drive, the £100 you have already paid will be deducted from the full price.

What should you know after booking one?

When test drive is booked, you can expect a newly assembled scooter to be delivered up to your doorstep. This machine was assembled just for you, no one else had tested it as it is a brand-new vehicle.

On top of that, our driver will be there to answer all of your questions regarding the usage of this scooter, so you will be able to learn anything you might be curious about.

Remember, that test drive option is amongst top 5 questions asked by customers when buying electric scooter!

Hope this was interesting read to you! Why not subscribe to our Facebook and be up to date with all the news right as they appear?

Got any questions? Ask them in our comment section and our expert will reply!

Posted on Leave a comment

Do you wonder if you need a CBT test for moped?

Often we are met with questions regarding driving license or a CBT test for moped that can reach up higher speed of 27 mph. In our humble opinion, there is nothing more enjoyable and liberating than to travel around UK on moped. Want to know the answer? Read this article.

At the top speed of 30 mph those vehicles are quite fun and quick, however they indeed do need CBT test for moped or a driving license as they fall under the AM category. While our mopeds are as powerful as any 50cc mopeds, they are more eco-friendly as they don’t use gas but electricity.

The CBT stands for Compulsory Basic Training. In lieu of not having a full driving license, you would need to go and sit your CBT exam. This course will be a proof that you can handle the basics of riding a bike. While it will come with some limitations, a CBT will allow you to ride vehicles similar to a 50cc moped to more or less its full potential.

What mopeds does Velobike have in its offer?

Getting your first quicker means of transport, provided you have finished CBT test for moped can be quite a challenge. Because of that, at Velobike we have only picked the best products which would suit people of all various preferences.

  • ITANGO — Perfect for area with steep hills, its removable Lithium-Ion battery will allow you to charge it at home. Big wheels easily manage to make the whole ride pleasant. This model definitely would suit everyone who wishes for bigger stability of the machine and doesn’t want to experience bumpy roads.
  • ZT25 — A simple, yet elegant mobility scooter which won’t stand out. It might seem average on the outside, but in its mechanical heart it holds powerful 1200W Bosch engine and has high range.
  • FROST — Do you live in an area where rain and wind are frequent? This fully covered vehicle full of the newest tech will be great moped to take you to your destination. On top of that it has also space for a second person in the back, which make it favorite among couples and close friends. In case of this moped, you will definitely enjoy all rides.

All of those models were tested by us and our customers, and we can say for sure that they can lead to a very fun, very satisfying riding experience. But how old does one need to ride a moped?

Can mopeds be used by 16 years old and can they do CBT test for moped?

Certainly! The CBT test for moped is just a quick course. It can be completed by any UK citizen that is 16 years of age in just few hours. The purpose of this course is to just teach new users of such vehicles. Doing the course you will learn how to stay safe on the road and is in no way hard to do.

After you’ve completed CBT, you can ride any of our mopeds on roads and because they can reach the speed of 27 mph (ca. 43 km/h), you can even drive them on dual carriageway. The CBT does come with some limitations:

  • You are limited to a top speed of 28 mph (ca. 45 km/h) at the age of sixteen.
  • You are not able to go on the motorway.
  • Cannot pick up any kind of passenger. You are allowed to carry items, but not people. For this you would need motorbike driving license.
  • The L plates that you are provided with will have to stay on until further notice.

If you have more questions about CBT test for moped, you can follow this link or always ask us for details. We truly believe this moped would suit you though so why not order one now? They do come fully assembled after all!

Subscribe to our Facebook and be up to date with all the news right as they appear!

Posted on 7 Comments

How to maintain mobility scooter properly?

Do you want to know how to maintain mobility scooter the best way possible? At Velobike we often receive this question.  This is why we have decided to answer it to the best of our ability. Here you will learn how to store and maintain your precious vehicle!

It is no big surprise that when you decide to buy a vehicle from us, you would wish to maintain mobility scooter the best way you can. We could go in deep details on this as specialists. However, we believe that you, our dear reader, would rather know the most important basics fists.

Thus, we have concluded that storage of the scooter as well as taking care of the battery would be the most important two things.

How to store electric mobility scooter?

The perfect storage for your mobility scooter would definitely be in a dry, clean space like a garage or shed. It might seem trivial but moisture is the worst enemy as it can have negative impact on your battery longevity and brakes.

Did you know the brand-new scooter can start off with squeaky wheels in the beginning until the brakes settle in? If the scooter was used for some time and you notice that your wheels start to squeak, the issue in most cases can be related to brake pads which grew bigger due to constant exposure to water. The issue will fix itself after riding a few hundred meters but this is already a signal for you that maybe the scooter needs to be kept more secure from moisture.

When picking a storage place, a wise choice is one with electricity socket which would allow you to charge it at the same time. You should also keep it locked, to avoid any possible theft. 

Is there anything else you should be aware of?

  • Keep it clean to prevent dirt from getting into any moving parts,
  • Regularly check underside of the scooter to remove any obstructions,
  • Keep the scooter dry to avoid corrosion,
  • Buy a cover to keep it from dust

Can the scooter be stored at home? There is no reason not to as they aren’t that big!

How to charge and maintain scooter batteries

How to perfectly maintain mobility scooter batteries? You won’ be the first one that asks about this. Most mobility scooters you can buy over internet have only two 12-volt rechargeable batteries that come in varying sizes. At Velobike, all of our scooters come with  powerful batteries either 48V or 60V battery which will last long rides.

It is a good practice to always keep the battery charged after any longer ride. Our experts advise to absolutely never allow the mobility scooter battery to be completely depleted and stay in garage without charge for longer period as it might damage the battery.

Properly maintained, all of the batteries would be able to last up to two or three years (in some cases even five), after which they would need a replacement around 300£.

It usually takes between 8 and 10 hours to charge the scooter, so it is best to do it overnight 

Want to find more of our ‘How to’ series? Visit our Facebook and be up to date with all the news right as they appear!