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Can mobility scooter batteries be repaired?

The question if mobility scooters batteries can be repaired has surfaced numerous times. It is one of the most vital questions that often is asked by long-time mobility scooter users. In this short article, we will bring about not only a solution to the issue but also a few tricks to make batteries last longer.

Let’s start with the reason why a battery might deteriorate faster than expected, even though there is a half-year warranty on it, and you know it is still pretty new. In the case of all lead-acid or lithium-ion batteries for electric vehicles, what matters is continuous usage. Non-used, left discharged for a long time, or constantly plugged into a charger forever. Those are the majority of issues that make the batteries lose their voltage much faster than intended. If it drops, the charger might no longer work on them. Thankfully this might not be the end of the road for those batteries yet.

How to repair batteries for electric scooters?

Let’s focus firstly on lead-acid batteries. First, what should be done is reading the voltage. If for example your battery should be 60V, and it dropped to 50V, it is only logical that a 60V charger won’t be able to charge it up properly any more. This however does not always mean if the battery should be replaced, especially if it is still quite new. To fix such a battery, it would need to be taken out and all cells should be disconnected. A battery usually has four or five of those. Then, each cell should be separately charged with 12V power. Once done, the cells need to be connected again as before and this should up the total voltage back to normal, thus reanimating the battery.

Can mobility scooter batteries be repaired if they are lithium-ion? Certainly yes, however the process is much more difficult, and we advise buying a new one. However, it is possible to attempt revival of them as well. In case the battery no longer charges, and there are no changes in voltage after an attempt to charge has been made, there is one, final solution. A lithium-ion battery would have to be put in an airtight bag and put in the freezer for 24 hours. Be sure to not let any moisture get into it, as this could damage the battery permanently. After that time, take the battery out of the freezer and let it thaw for 8 hours to the room temperature. After that, attempt to fully charge the battery and if it works, your electric scooter is ready to go!

How to extend longevity of mobility scooter batteries?

We hope that the above mentioned solutions can get your mobility scooter batteries repaired. Lastly, we would like to share some tricks and tips to extend the longevity of those.

Trick number 1: Always let the batteries work, at least twice a week. You don’t have to ride the scooter, but simply turning it on for 5 minutes is enough. This allows the battery to be in motion and keep its voltage longer.

Trick number 2: Storage is important. Obviously, moist, wet places are not a good environment to store such items. Low temperature is okay, especially for lithium-ion batteries, but try to get the optimum room temperature if your scooter is stored.

Trick number 3: Don’t overcharge. The battery has its life cycles, usually 600 of them, which should last easily about two years. However, if the scooter is charged, it’s best to not leave the charger plugged in, as it still is working. This might also lower the longevity.

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Best mobility scooter that can climb hills

When choosing a mobility scooter that can climb hills, there are numerous questions from our customers. Due to that, we have decided to answer the most important of them, in this short post. Here, you will learn how the maximum possible slope is determined and how important is the power of the motor.

Finding a mobility scooter that can climb hills is pretty easy at our store, but you already know that. As our products were made by manufacturer Veleco, they were thoroughly tested and the specifications were provided to us. However, this might be not enough for customers, so we have performed our own tests as well.

This way, if you decide to pick one of our products in the future, you can be sure that all the data provided in our product pages is accurate and always up to date.

How to determine maximum possible slope

First, you need to consider two main elements that determine the steepness of a slope. Weight is naturally the primary factor, and we mean the combined weight of the scooter and its rider. The secondary factor would be the strength of the motor.

Generally, the size of the battery shouldn’t affect the climbing ability, however you should know that lead-acid batteries weigh much more than lithium-ion ones. Basically, the less weight there is to handle, the less power from the motor is required, which in turn determines the battery drain.

It needs to be said that an accurate calculation of maximum climbing ability is generally impossible. However, all online shops that try to sell a mobility scooter that can climb hills, should provide the lowest possible specs. 

Did you know that the specifications, which you can find under every product on our website, are gathered by us? They were made in uniform and perfect conditions and are provided to all customers before they make a purchase.

Motor for mobility scooter that can climb hills

It might sound simple, that to get the mobility scooter that can climb hills, all you require would be the big motor. That is often a very big mistake though. Too powerful motors would use up battery charge very quickly, even on normal roads. Because of this, what you would want is to have a motor perfect for your vehicle construction and not the strongest possible.

Instead of the big strength, we suggest following the specifications on the websites. If you really need more assurance though, always ask the seller, as they have first time information. Hope this helped, and now you know which factors affect any mobility scooter that can climb hills and its performance.

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Top 5 things to know about mobility scooters

Just for all the happy owners out there, we have decided to write a short guide with the top 5 things to know about mobility scooters. Taking into account the most commonly asked questions, we are going to share knowledge about Veleco vehicles. Continue reading and you’ll gain lots of useful information.

From experience, we know that there are many things to know about mobility scooters. As specialists, we can share this knowledge, so that you will understand your own machine much better.

Without further delay, come and enjoy this short, albeit useful article, it will definitely come in handy.

Ensuring battery longevity

While we already had a handy guide about proper scooter maintenance, there are some things worth mentioning again. In case of batteries the best way to make sure they will keep their voltage is to have them work for a bit, even if the scooter isn’t used for an extended period of time. A vehicle left unused for weeks, can experience a drop in voltage in its battery, resulting in inability to use it when needed.

Does it mean you have to ride your vehicle every day? Not at all, just turn on the ignition key for a minute or two, to let the battery work for a bit at least 2 times a week.

Where to find the VIN number in mobility scooters

A very common question about mobility scooters comes from our customers that need to register the vehicle. All of our scooters come with certificates that contain all necessary information to register them with DVLA.  One of the necessary elements is the VIN number of the vehicle. It can also be found on the attached certificate, but also on the machine in two places.

One would be a small plate which is located under the scooter, near the rear right wheel. Another common place for VIN number location would be on the inside of the front part, near where the user’s legs are when driving.

How to lock the steering wheel

Locking the steering wheel is one of the activities tied closely to scooter security. Thankfully, the manufacturer has made the process very easy to do:

  1. First you have to turn the steering wheel to the left side. In case of ZT63 you might want to try to move it slightly about.
  2. While having done so, with the ignition key in the lock, you have to press it in and then turn it counter-clockwise.

By doing the above, the scooter should be perfectly locked.

Secure boot under the seat

Did you know that your mobility scooter has a secure boot under the seat? As surprising as it sounds, sometimes this storage comes as an unexpected boon to our customers. Not only that, if you look for rain cover, it is the most likely place that stores it on delivery.

About mobility scooters class

Lastly, a very useful info to know about mobility scooters is their class. Are you aware that mobility scooters can be divided into two classes? A class-2 mobility scooter lacks full homologation and is only pavement legal. In case of class-3 though, it is possible to drive on both road and pavement.

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Mobility scooter – freedom of movement

For owners of mobility scooter, freedom of movement is the main factor why they use them. In recent years, the popularity of those vehicles grew significantly. Nowadays it is very common to encounter people on them, walking dogs, making groceries in supermarkets and much more. But what truly makes them so special?

With prices ranging from hundreds to thousands of pounds, mobility scooters are one of the most reliable ways to move about. People who felt confined to their homes can now come out, safely driving on either pavement on the road of their towns. Thanks to them, visiting favourite spots is possible again.

If you think that disability or old age make you unable to enjoy life to its fullest, you might be pleasantly surprised. Did you know that some use their mobility scooters to go fishing or even farm? On YouTube, you might find some interesting vlogs promoting outdoor activities, like “Grow Your Own Life”.

No need for a taxi or public transport if you have mobility scooter

This year, many of us try to limit contact with others as much as possible. However, humans are social creatures, and we just cannot skip on visiting family members. The usual way to travel, for people with limited mobility, was often to take a taxi or bus. That however is now something often avoided.

There is no need to seclude yourself in your home. With mobility scooter freedom of movement, paying for taxi or usage of local bus can be skipped altogether. Using them, you will find that they are a much more economic, and eco-friendly way to travel.

Class 3 – safety on pavement and roads

All mobility scooters are made with elderly and disabled in mind. They are the main users of those vehicles, and it is only obvious that comfort and safety are top priorities. Our manufacturer Veleco knows it from years of experience, and they always strive to achieve the best result. Mobility scooter freedom is the main goal to achieve when manufacturing a reliable vehicle of this kind.

Did you know that you can and should also insure your vehicle? We recommend reading our previous post about that, as it has more useful info.

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What is mobility scooter insurance?

While at Velobike we do not deal with mobility scooter insurance, we often encounter questions regarding it. This is why just for you, our dear readers, we have decided to cover this topic. We hope that by doing so, we might offer advice in the right direction.

Without a doubt, for you or someone close to you, a mobility scooter is more than a vehicle. It is a means of freedom, which brings back full mobility. From talking with many customers and readers, such as yourself through the years, there is no doubt that our vehicles encounter all sorts of situations.

Being more expensive and useful than bicycles, it is always a great idea to take care of your mobility scooter. It is used daily, so every time you get on, it would put your mind at ease knowing the vehicle is protected.

Do you need insurance?

At Velobike we offer a one-year warranty however such things never cover all bases. Theft, Vandalism & Accidental Damage are just some things that users of mobility scooters have to look out for.

Remember, insurance in case of mobility scooters is always optional. While not required though, we highly would recommend getting one. As an example, if for some reason your mobility scooter stops in the middle of the ride, an insurance company is able to dispatch the driver to get you and the scooter. As you can see, if you own a Class-2 or Class-3 mobility scooter, you can insure it for many events.

Where to get mobility scooter insurance?

While we don’t work directly with companies which offer insurances, they aren’t hard to find. When browsing the internet, it is easy to encounter many insurers which offer such services. Examples of such are: Surewise, Blue Badge or Fish Insurance.

How to get the best deal? The only way is to check various offers, but if it were up to us, we would look at customer opinions first. Google reviews or Trust pilot ones are great sources of information. Speaking of which, have you left a review for us? 😉  You can do so under products in our site, our trust pilot or even google review!

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Mobility scooter tyres – Solid or Air?

One of the key components of every mobility scooter are tyres, solid or air ones. Today in our blog we will discern differences between those two options. This should provide a handy guide for all customers, who wonder which kind of tyres are the best ones.

Making a decision to buy a mobility scooter, the choice between air and solid tyres should mostly depend on your intended use and you as the user. Most brands support only one type of tyres, and at Velobike we do not sell solid tyres for good reason.

However, do not worry, as the wheels in our models are standard size ones. This means that solid tyres can be bought by you somewhere online and any workshop can fit those without trouble. The question is, would they suit your needs?

Which type of tyres are best for mobility scooters? 

Unfortunately the choice isn’t easy to make, as there are numerous aspects which you should first take into account:

The quality of the ride – In case of pneumatic tyres, which offer much better shock absorption, air tyres ensure smoother ride. On bumpy roads, solid tyres can make your ride highly uncomfortable.

Durability – There is no doubt that solid tyres seem to be more durable than air ones, because lesser external variables can affect them. They cannot be under or over inflated and the risk of puncture is minimalized.

Combined weight of scooter and its user – In case of heavy scooter combined with the weight of the user, solid tyres longevity might be vastly shortened due to weight impact. Were you to drive on uneven roads, there would be no amortization for the impact unlike in case of air tyres.

Terrain which the user travels on – As can be deduced from earlier points, terrain is often the major factor which influences the longevity of tyres. A gravel surface where there might be glass would definitely make solid tyres better suited for the job. In case of other terrain types though, air tyres would be a much better choice for you.

Price – Air tyres are definitely cheaper and in case of their malfunction, it is much easier to fix them. Fixing a damaged solid tyre would cost you more and often its longevity isn’t much bigger than that of an air one.

What are the consequences of picking the wrong type of tyre?

Imagine a situation, in which you pick solid tyres, deciding they will serve you longer. If the road was bumpy and uneven, the ride would not be smooth for you. At first tremors like that might be something acceptable for you, however, it could cause more problems later on!

While it might not be visible to naked eye, all the electronic cables, lightbulbs, battery and other mechanical parts would be forced to withstand continuous shock. This might cause cables to shift, sometimes unplug from important places or even damage electronics. The end result would be the vehicle shutting down in the middle of travel.

Not only that, your own body might also be enduring similar strain on the way, and as mobility scooter providers who want our users to stay safe, we would never accept that. As you imagine, this is one of the reasons we do not sell solid mobility scooter tyres in our offer. Air tyres are simply healthier to use.

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How to lock scooter steering wheel?

To answer the common question about how to lock the scooter steering wheel, we have prepared a short guide. Not only that, we will also answer the questions regarding the secure boot under the seat. Stay with us and learn how to operate your scooter!

One of the first steps to make is to determine, which model do you have. It might seem unimportant, but depending on that, different rules might apply to your vehicle. From there, this handy guide that comes next should answer all of your questions.

Step by step – How to lock scooter steering wheel

As we have mentioned before, first comes determining the model of your scooter. If you own either ZT15, ZT63, FASTER or CRISTAL model, then the option of locking steering wheel is available to you.

The process of locking is very simple:

  1. First you have to turn the steering wheel to the left side. In case of ZT63 you might want to try to move it slightly about.
  2. While having done so, with the ignition key in the lock, you have to press it in and then turn it counter-clockwise.
  3. Congratulations, you have successfully managed to lock the steering wheel.

The process of unlocking the steering wheel is likewise simple, by just using the ignition key.

How to lock and unlock secure compartment and lockbox

This one is a bit more tricky, because there are differences depending on the model you have.

In the case of the models ZT15 and FASTER, apart from the ignition key, you would have received one that is used to open it. To do so, simply put the key in the lock on the back of the scooter and turn it, which will open the compartment for you.

If you have our CRISTAL or ZT63 model though, the secure compartment is opened by the ignition key into the main ignition lock and turn it counter-clockwise without pressing it in, as that is used to lock the steering wheel as mentioned above.

If your scooter comes with a secure lockbox in the back, the only key to be used is the one that you have received alongside the ignition key.

We hope this short post has answered all your questions about how to lock scooter steering wheel and storage. In case of additional questions, always feel free to contact us.

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