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Will insurance cover a mobility scooter?

With recent news, our team has seen it as very important for our next post to answer a question, if insurance will cover a mobility scooter. Just recently a situation in Cornwall has reminded us that sometimes unforeseen accidents or upsetting life events will happen. While we are standing guard to always assist in such cases, it is only proper we would write on this topic to enhance customer awareness.

As electric mobility aids grow more and more popular with each passing day we think it is most important to secure them. That however is not always an option as many places just aren’t yet fit to house them. This changes day by day, but there are still places like shops, museums or other buildings, both public and personal, that don’t allow for easy access. Of course, parking a vehicle doesn’t mean that a disaster is bound to happen, but in rare cases, it might. Those can be however prevented from happening.

Do you need insurance to cover a mobility scooter?

While it is certainly optional, and Velobike as a reseller doesn’t force its customers to buy insurance to cover a mobility scooter, it is always advised to get one. The reason for it is simple as it does cover the user during many unfortunate events that might happen.

The highest benefit the insurance offers is definitely security and safety. When using a class-2 vehicle or class-3 mobility scooter outside the house, the insurance can cover the cost of repairs or mobility scooter theft. Of course, when deciding on an insurer, it is a good idea to study all options available on the market.

Why reading fine print is important

Let’s be realistic, each person has signed at least one document without reading it thoroughly. It is common to happen when we rush and have so many chores to do. Most important to remember is that some companies do not follow a code of ethics. This is why they don’t care about the difficulties that their customer might face. When getting insurance cover for a mobility scooter, it is especially important to study the documents. This is because elders and disabled might be considered by business sharks as easy prey.

At Velobike however, we employ good faith and high ethics. We are always doing our best to assist our customers with an after service and beyond. Not that we didn’t ever have a disappointed customer. Of course with patience and determination, we do our best to warm them up to us again. Sincerity and being willing to help senior and disabled customers are our core values that we never forget. Those are shared by our manufacturer Veleco, who wouldn’t pick us as one of the official resellers without high standards our company employs.

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Most desired Veleco mobility scooters 2020

Ever wondered what are the most desired Veleco mobility scooters in the UK and European Union? No secrets between our company and all the awesome customers, so here’s the short summary of our 2020. If you didn’t yet get a chance to grab one of these vehicles, it might be high time to do so.

The year 2020 was certainly eventful for many people, both individuals and businesses. Even companies such as ours faced struggles and difficulties along the way. This however, was no excuse to give up, as we are the ones who provide people with their freedom of movement. Certainly during 2020 this was one of the most desired commodities, as many who relied on public transport didn’t want to use that any more. Mobility scooters, which didn’t require a driving licence, became especially high in demand due to this.  

2020 Ranking of most wanted

We are proud to say that some models in our store certainly exceeded our expectations. With many changes to our online website and focus on providing the best customer service possible, we have noted traffic of an average 36 thousand people every month. This resulted in many sales, in fact so many, we could barely keep up in the high of summer!

Looking at the statistics, we can say that the first place of most wanted Veleco mobility scooters goes to ZT63, which sold over 4000 vehicles in 2020. We were somewhat surprised about it, but if one looks at the awesome Vespa style retro look, it sure makes sense that this is our customer’s favourite choice.

Second place goes to model FASTER, with over 3500 pieces sold. Guess the reliability of four wheels isn’t to be underestimated. The sense of security this model offers to seniors, especially calms all fears.

The third place is a dark horse in the Most Wanted race. CRISTAL certainly isn’t our newest model and we definitely never expected that over 2000 vehicles will reach the houses of our customers. It is a pleasant surprise that this vehicle is still in very high demand by our clientele.

Thinking about those numbers, we are very much pleased, because each of those means that another person out there enjoys the air outdoors. Living in the four walls can be suffocating and make people unhappy. It is heartwarming to know that we have contributed to people’s happiness out there.

Most desired Veleco mobility scooters – is colour important?

We did show statistics of the whole models, but what about colour? It certainly affected our customer’s decision-making.

Between the three ZT63 models, a big dominance of red one could be seen, as it certainly outdistanced other colours 3 to 1.

In the case of FASTER, this was a very tight race between all red and blue, but ultimately, the blue one took the lead.

CRISTAL silver sold strongest, which certainly was a surprise. The precious colour and highly refined must really be an eye-catcher to many customers.

What have we learned from it? That the colour of 2020 for mobility scooters was certainly the red one.

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Model ZT15 – Showcase of the best mobility scooter for Christmas

Looking for the best mobility scooter for Christmas? The ZT15 model in our offer would be a perfect gift! It has been some time since we did a showcase on one of our models. Since those were really liked, we have decided this is a perfect opportunity to tell you what’s new, before the year ends!

One of our all-time bestsellers, which has graced many roads never gets old. Not only that, it gets better, which you will learn about in a later part of this post. Before that though, let us take into a story which will tell you why this model is so great.

In three, very beautiful colours of red, blue and white, this model always catches an envious eye. The great functionality makes it great to use for all the first time users. The manufacturers have gone to maximum degree to ensure maximum level of safety, a ride would require.

Safety during the whole year? Best mobility scooter for Christmas has it!

This year, we claim this model is one of the best mobility scooters for Christmas. That is because the manufacturer graced us with a very big surprise. Since this Christmas, all of those models now come with a pre-installed alarm and remote. This enhances their safety and adds a layer of security which many of our customers longed for.

Not only that, as a three-wheeler, it has big stability and comes with a magnetic brake, which makes it especially useful when ascending hills. The display is easy to read and tail lights will be visible even during the darkest nights.

Freedom – the most priceless gift

We believe that our models would rank amongst the best mobility scooter for Christmas. With them, you or someone close to you will gain the more than just vehicle. Freedom of movement, to be able to explore the wide world is something priceless.

At Velobike, we believe that such a gift is worth everything. This is why we have made this showcase, because we think this model would be the perfect Christmas gift.

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Mobility Scooter Delivery – What to look out for

One of the most common questions of potential customers is mobility scooter delivery. Many future owners, when browsing the internet look out for secure deals, that won’t add to them any additional costs. No one wants to experience unpleasant surprises after all. How does Velobike handle it? Learn in this post.

From experience with our customers we understand one thing very clearly. Many of them are people who have some years of life experience and would wish for online purchases to be as simple as possible.

As mobility scooter distributors in the UK and a big portion of Europe, we always strive for transparency. Because of that, our customers can easily view our offer and get all the information. If need arises, we clarify any questions by our chat, email and phone. Those of you, who already have made a purchase know well enough, that often it is our customer support which makes the first contact. We believe this is exactly what all customers would like, and it is a badge of high quality for us.

Hidden costs – what to look out for?

Many companies out there, who deal with online sales, sometimes don’t provide all the necessary details. One of the questions about mobility scooter delivery might be related to the shipping price. Did you know that often such costs can reach up to one-fifth of the price of an actual product?

We believe such a situation would result only in customer disappointment and thus, this does not happen when purchasing from us.

Another most crucial information would be VAT Relief, in case of mobility scooter delivery. From our broad experience, many customers can claim this. Any company that deals with customers who can do so, should provide extensive information on the topic.

Last thing, which are worth mentioning here are warranty and returns policy. Always check it, because some items in case of certain products cannot be fixed on warranty. A good example would be lightbulbs or brake pads in pads. Unless it is a mechanical error from day one or broke down in a week from delivery, all parts which deteriorate over time are not eligible for warranty. This is determined by Trade Law.

How Velobike handles mobility scooter delivery?

At Velobike when we perform mobility scooter delivery, we always make sure to have all information in the open. On our website, information about warranty, return policy and even VAT relief are easily accessible to all of our customers.

In numerous places, like the main velobike website, we inform the customers that our mainland deliveries are free in the United Kingdom as well as the European Union countries.

Some customers, who live on islands might worry about additional costs. In our FAQ section, we explain that the cost of the ferry has been unfortunately covered by customers. That is because we would have to pay for a very heavy truck to cross the water twice to deliver the scooter.

Does it mean it is impossible to get one of Veleco scooters to an island? Not at all. We work with our customers and often arrange with them delivery to the nearest port, to avoid additional ferry costs. This way, the customers often arrange local transportation, which will bring them their new scooter over the water. Since our scooters are charged and ready to drive at delivery, it is never a problem to ride them back home.

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Top 5 things to know about mobility scooters

Just for all the happy owners out there, we have decided to write a short guide with the top 5 things to know about mobility scooters. Taking into account the most commonly asked questions, we are going to share knowledge about Veleco vehicles. Continue reading and you’ll gain lots of useful information.

From experience, we know that there are many things to know about mobility scooters. As specialists, we can share this knowledge, so that you will understand your own machine much better.

Without further delay, come and enjoy this short, albeit useful article, it will definitely come in handy.

Ensuring battery longevity

While we already had a handy guide about proper scooter maintenance, there are some things worth mentioning again. In case of batteries the best way to make sure they will keep their voltage is to have them work for a bit, even if the scooter isn’t used for an extended period of time. A vehicle left unused for weeks, can experience a drop in voltage in its battery, resulting in inability to use it when needed.

Does it mean you have to ride your vehicle every day? Not at all, just turn on the ignition key for a minute or two, to let the battery work for a bit at least 2 times a week.

Where to find the VIN number in mobility scooters

A very common question about mobility scooters comes from our customers that need to register the vehicle. All of our scooters come with certificates that contain all necessary information to register them with DVLA.  One of the necessary elements is the VIN number of the vehicle. It can also be found on the attached certificate, but also on the machine in two places.

One would be a small plate which is located under the scooter, near the rear right wheel. Another common place for VIN number location would be on the inside of the front part, near where the user’s legs are when driving.

How to lock the steering wheel

Locking the steering wheel is one of the activities tied closely to scooter security. Thankfully, the manufacturer has made the process very easy to do:

  1. First you have to turn the steering wheel to the left side. In case of ZT63 you might want to try to move it slightly about.
  2. While having done so, with the ignition key in the lock, you have to press it in and then turn it counter-clockwise.

By doing the above, the scooter should be perfectly locked.

Secure boot under the seat

Did you know that your mobility scooter has a secure boot under the seat? As surprising as it sounds, sometimes this storage comes as an unexpected boon to our customers. Not only that, if you look for rain cover, it is the most likely place that stores it on delivery.

About mobility scooters class

Lastly, a very useful info to know about mobility scooters is their class. Are you aware that mobility scooters can be divided into two classes? A class-2 mobility scooter lacks full homologation and is only pavement legal. In case of class-3 though, it is possible to drive on both road and pavement.

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Halloween Photo Contest Results

We are pleased to announce the winners of our Halloween Photo Contest! First of all though, let us thank all participants for their unique and surprising photos, some of them scary, some of them funny! Our team has worked hard to browse through over a hundred pictures and believe us, this was no easy task when so much effort has been put into it.

This has been a fun event, which shows that even during difficult times and lockdowns, we can all still have great fun. If you have missed this Photo Contest, don’t worry, in the future we might have even more contests similar to this one and not only on Halloween!

Now let’s go to the best part, where we congratulate our champions:

1’st place:

Melanie Boyle

2’nd place:

Timothy Young
Leonor Pichon
Beatrice Taylor

3’rd place:

Kaiden Jordan
Jay Ramsay
Alisha Walsh
Conor Burns
Carter Doyle

Again we congratulate all champions and those who took part in the Halloween Photo Contest. Our greatest hope is that they will enjoy their well deserved prizes!

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Which mobility scooter is best – Veleco at top 1

The surprises never cease, especially when yearly trends which mobility scooter is best change. For 2020-2021, Veleco grabs the top spot of the greatest, most comfortable and overall awesome electric vehicles! Four of their models have taken four out of ten spots, and even the top 1!

If you wonder which mobility scooter is best for you to purchase, then Interneteyes has your answer. As an independent and unbiased source, they have searched the far and wide reaches of the internet network. Putting lots of effort, they have made a great top 10 list of  Best Mobility Scooter UK.

To be honest we shouldn’t be surprised by this outcome as our manufacturer is very serious about good quality. For years now, Veleco has manufactured, tested and distributed only the top vehicles in the United Kingdom. Their reach has quickly grown and now they can reach across all United Kingdom and European Union countries.

Top 1 model – ZT16

According to www.interneteyes.co.uk, this year, Veleco 3 Wheeled Folding Electric Scooter Mobility Trike ZT16 takes top spot among many other models. Through the year, as the official distributor of this model, we have received giant positive feedback. All who have purchased this model fell in love with it, and its easy usage and reliability. If you have wondered which mobility scooter is best, then it is definitely this one.

Shopping, visits to parks and many other activities outdoors became much easier with this sleek vehicle. Much to customers delight, this electric mobility scooter offers everything you would like in 2020-2021 and beyond.

Top 5, 6 and 7 – which mobility scooter is best for you?

ZT16 is not the only awesome model which made it to top 10 list. Apart from it, Veleco also easily claims three more spots.

At Top 5, you can find their newest model, DRACO, that has only recently come into sales, but has already made its presence known. Guess it is only obvious that a dragon makes a big impact.

At Top 6, we have our customer’s all-time favourite, ZT15. This electric mobility scooter has been in our store since the beginning so it is only fitting, it makes its appearance here.

Lastly, a lucky number 7 falls to FASTER model, Better and Stronger than most mobility vehicles, it charms with the reliable design. Powerful engines and many features have resulted in many customers loving it.

And which would be your pick? Let us know in the comment section or if you already know, leave a review under the product and tell us why it is so awesome.

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Velobike – Prizes for Halloween Costume Photo Contest

Just for you, we are making a special contest where we give out awesome prizes for Halloween costume photos! Great prizes await and every entry wins. How to participate? It’s easy, read this post to learn how to do it!

Glad to see you are still reading about our prizes for Halloween costumes photo contest. This year has started out scaring the whole world. 31’st is our chance to become scary ourselves though!

The world might be a bit upside down now, but we can still have lots of fun. This is why at Velobike we are organizing an online event for everyone who wants to feel the Halloween spirit. For us an awesome Halloween is a sign of hope and this is exactly what we deal in at Velobike, giving hope to others, be it with our scooters or just some bit of nice fun activity.

Don’t wait, don your costume and enter the contest, claim a prize and make it the best Halloween year ever!

Awesome! How do participate in Prizes for Halloween Costume Contest?

By going to our contest page! All you have to do is to upload a photo of yourself in a contest for Halloween costumes while dressed for the event. You need to provide your name and email as well, so that we can email you any prize that you might win.

Sorry, participating is already over, see you next event!

What are the prizes?

  • 1’st place – 150 Pounds coupon which can be used when buying one of our scooters + 1 year extended warranty coupon for it.
  • 2’nd place (3x) – Coupon for one year extended warranty for scooter
  • 3’rd place (5x)– 40 Pounds coupon which can be used when buying one of our scooters
  • Participation prize – 20 Pounds coupon which can be used when buying one of our scooters

What are the rules?

We keep the rules as simple as possible just for you. Anyone can participate in our Prizes for Halloween Costume Photo Contest as there are no age restrictions. Simply dress up, take a photo of yourself and send it to us via the entry form.

The photos can be sent till 31’st October 2020, 00:00 (GMT+1) United Kingdom time, any entries that are sent after that time won’t be counted as valid.

After 31’st October, we will start picking up the winners and in the next few days, we will notify all participants. The winning photos will be posted on our Blog page, and we will be sending out unique coupon codes to all participants.

You can check all terms and conditions on the competition by following this link:

Terms and conditions of Halloween Contest

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Mobility scooter – freedom of movement

For owners of mobility scooter, freedom of movement is the main factor why they use them. In recent years, the popularity of those vehicles grew significantly. Nowadays it is very common to encounter people on them, walking dogs, making groceries in supermarkets and much more. But what truly makes them so special?

With prices ranging from hundreds to thousands of pounds, mobility scooters are one of the most reliable ways to move about. People who felt confined to their homes can now come out, safely driving on either pavement on the road of their towns. Thanks to them, visiting favourite spots is possible again.

If you think that disability or old age make you unable to enjoy life to its fullest, you might be pleasantly surprised. Did you know that some use their mobility scooters to go fishing or even farm? On YouTube, you might find some interesting vlogs promoting outdoor activities, like “Grow Your Own Life”.

No need for a taxi or public transport if you have mobility scooter

This year, many of us try to limit contact with others as much as possible. However, humans are social creatures, and we just cannot skip on visiting family members. The usual way to travel, for people with limited mobility, was often to take a taxi or bus. That however is now something often avoided.

There is no need to seclude yourself in your home. With mobility scooter freedom of movement, paying for taxi or usage of local bus can be skipped altogether. Using them, you will find that they are a much more economic, and eco-friendly way to travel.

Class 3 – safety on pavement and roads

All mobility scooters are made with elderly and disabled in mind. They are the main users of those vehicles, and it is only obvious that comfort and safety are top priorities. Our manufacturer Veleco knows it from years of experience, and they always strive to achieve the best result. Mobility scooter freedom is the main goal to achieve when manufacturing a reliable vehicle of this kind.

Did you know that you can and should also insure your vehicle? We recommend reading our previous post about that, as it has more useful info.

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DRACO release – new product available

We are all pleased to say that DRACO release is happening today! That’s right, from now on, you might buy a new product from our online store, full of the newest technological systems. At Velobike, we hope this product is exactly something you would love to own!

DRACO release date is a bit of a surprise, we know, but we wanted it that way. Because of that we hope that anyone who waited expectantly on this new product from us will be pleasantly surprised.

If you want to buy it now, follow this link DRACO, but we advise you to read on as this post holds unique information as well! Something you might enjoy learning about.

First lucky 10 purchases with additional seat belts!

We had mentioned it in our earlier posts on our blog, and we shall say it again! If you buy DRACO as one of the first ten customers, you will receive from us a free seat belt! This small gift is something we wish to thank you with, for waiting on this product and purchasing it as the first customers.

Don’t worry if you miss out on this special offer, as in the future we will definitely have more to come, just for you.

But Velobike, will there be more to come?

Oh, definitely we don’t plan to stop at DRACO release! Our shop grows all the time, and we will definitely have new special offers. At Velobike we are never idle so more products and unique deals will happen in the future. After all, a Black Friday is not so far off.

Check with us daily and tell your friends if they need a reliable mobility scooter, as our products are top of the line. Remember, that if you have ever ANY questions, we will at once come with our professional help. For you, dear customers, we go to any lengths to make you happy and content when dealing with our company or products!

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