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Safeguard your independence. A guide to disability scooter insurance

For many individuals, disability scooters are lifelines to independence. They empower people to daily activities, from grocery shopping and social outings to simply getting around the house. However, these valuable tools can be expensive to repair or replace if damaged, stolen, or involved in an accident. This is where disability scooter insurance comes in.

What is disability scooter insurance?

Disability scooter insurance (mobility scooter insurance) is a specialised insurance policy designed to protect your mobility scooter in case of unforeseen circumstances. Similar to car insurance, it offers financial assistance for repairs, replacements, and other scooter-related costs. While not mandatory, disability scooter insurance is highly recommended to provide peace of mind and safeguard your financial security.

Benefits of disability scooter insurance

Maintaining independence often hinges on the reliable operation of your disability scooter. Unexpected events can disrupt your routine and incur significant costs. Disability scooter insurance offers a safety net with several key benefits:

  • Financial protection:
    • Damage coverage – Accidents happen. Be it a bump into an object, a fall, vandalism, or fire, comprehensive coverage can help pay for repairs caused by these unforeseen events.
    • Theft coverage – Imagine losing your scooter. Theft coverage reimburses you for the scooter’s value if stolen, allowing you to replace it and regain your independence.
    • Replacement cost assistance – Even with proper care, scooters may require replacement over time. Disability scooter insurance can help offset the cost of a new scooter if yours is deemed beyond repair due to a covered incident.
  • Third-party liability: Accidents, although unlikely, can occur while using your scooter. Third-party liability coverage protects you from financial responsibility if you accidentally injure someone or damage property with your scooter. This can include medical expenses, property repair costs, and legal fees.
  • Additional coverage options: Many insurance companies offer additional coverage options to customise your policy and provide broader protection:
    • Personal accident cover: This covers medical expenses and lost income you may incur if you are injured while using your scooter.
    • Public liability cover: This extends liability coverage beyond third-party property damage to include injuries sustained by pedestrians or other scooter users.
    • Breakdown assistance or recovery services: In case of a breakdown or malfunction, coverage may include towing or roadside assistance to get you back home safely.

Understanding coverage levels and exclusions

Disability scooter insurance comes in various coverage levels, each offering different benefits and costs. Here’s a breakdown of common coverage types:

  • Comprehensive coverage is the most comprehensive option, covering accidental damage, theft, fire, and vandalism.
  • Third-party only covers your legal liability for injuries or property damage caused to others but doesn’t cover damage to your own scooter.

It’s important to understand exclusions in your policy. These are situations where coverage may not apply. Typical exclusions include:

  • Wear and tear due to normal use.
  • Damage caused by intentional misuse or negligence.
  • Faulty parts or pre-existing conditions not disclosed at the time of purchase.

How much does disability scooter insurance cost?

The cost of disability scooter insurance varies depending on several factors:

  • Scooter value – the higher the value of your scooter, the higher the insurance premium.
  • Coverage level – comprehensive coverage will cost more than third-party only coverage.
  • Your age and location can influence risk factors and impact insurance costs.
  • Your driving history – a clean driving record (if applicable in your area) can lead to lower premiums.

Finding the right disability scooter insurance

With various insurance providers offering disability scooter coverage, it’s crucial to shop around and compare quotes before making a decision. Here are some tips for finding the right policy:

  • Get quotes from multiple providers. Don’t settle for the first quote you receive. Compare coverage options and prices from several reputable insurance companies.
  • Consider coverage, price, and customer service. While cost is important, prioritise comprehensive coverage and a company known for excellent customer service.
  • Potential resources for finding quotes:
    • Online insurance comparison tools can help you compare quotes from different providers.
    • Contacting scooter retailers such as Velobike or disability advocacy groups may provide recommendations for reputable insurance companies.

Velobike and Veleco partner with Surewise and ETA for enhanced mobility insurance

In a move to further enhance customer protection and peace of mind, leading mobility scooter retailers Velobike and Veleco have announced strategic partnerships with Surewise and ETA, two renowned insurance providers. These collaborations aim to provide comprehensive mobility insurance solutions tailored specifically to the needs of Velo riders.

Velobike and Surewise – your partners in mobility scooter insurance

Velobike, a prominent Veleco mobility scooters retailer in the UK, has partnered with Surewise, a specialist insurance provider for electric vehicles. This partnership will offer Velobike customers a comprehensive insurance plan that covers accidental damage, theft, personal injury, and third-party liability. The plan also includes roadside assistance and recovery services, ensuring riders are well-supported in case of any unforeseen circumstances.

ETA will insure your Veleco mobility scooter purchased at

Veleco, a renowned mobility scooters and mopeds manufacturer, has teamed up with ETA, another leading insurance provider. This collaboration will provide Veleco and Velobike customers in the UK with a comprehensive insurance package that protects their scooters against theft, damage, and personal injury. The package also includes breakdown assistance and legal protection, giving riders peace of mind when exploring the UK countryside or commuting to work.

These partnerships demonstrate the commitment of Velobike, Veleco, Surewise, and ETA to ensuring the safety and well-being of mobility scooter riders. By providing tailored insurance solutions, these companies are fostering a more secure and enjoyable scooting experience for individuals worldwide. Email us ( and ask for details!

Disability scooter insurance – is it worth it?

Disability scooter insurance offers invaluable peace of mind and financial protection for your essential mobility device. By safeguarding your scooter against unforeseen events, you can ensure continued independence and avoid the burden of unexpected repair or replacement costs. Remember, a comprehensive insurance plan allows you to focus on enjoying your daily activities with confidence.

Ready to secure your independence? Get a free quote for disability scooter insurance today! Don’t delay, take control of your mobility security and enjoy the freedom your scooter provides.


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