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How to use a mobility scooter responsibly?

With ever growing popularity, it is high time to write a post about how to use a mobility scooter responsibly. Here we will list all do’s and don’ts when taking the vehicle for a ride. Let us take you for a spin with this blog post, it will definitely be worth reading!

To start off, we know best the feeling of sitting for the first time on a brand new mobility scooter. This feeling of new freedom and open possibilities is often so much, you just want to speed though the world. Speeding is fine, as long as it’s done with your own safety in mind. Knowing how you use a mobility scooter is the first step and often crucial.

Do’s of using a mobility scooter responsibly

Safety, safety and once again, safety. This is the most important part of everything. When you are first starting to learn the ropes of how to use a mobility scooter, always ensure you are safe. A helmet and a seatbelt might seem constricting, but never skip on those, to stay safe.

Safety isn’t the only thing important though. The knowledge of how to operate a vehicle is important, but we believe in experience. Imagine putting on a pair of new shoes. They will feel strange at first, right? Same with the vehicle, when you ride for the first few days, you will get used to it. Don’t rush this process, take your time is what we advise. You have gotten your freedom and it won’t be lost anywhere. There is lots of time to take it step by step until you are 100% sure you know how to use a mobility scooter.

How to not use a mobility scooter?

Obviously we left the best for the last! Hope you are here with us and still reading. Here’s a short list of things that should definitely be avoided:

  • Don’t try to put in a stronger engine – This might seem trivial, but some feel that 8 mph in the UK or 15.5 mph in the EU is not enough. Be advised though, the vehicle is a mobility aid, to help you with mobility problems. The vehicles aren’t designed for a race, and you shouldn’t try to modify them for one.
  • Be mindful of other pedestrians – This is a very important part. If you once again are able to move about, stay mindful of others. Sure, it would be great to show off to others or horn them out of your way, but it would also be impolite. Try to park, move and drive in a way that respects others.
  • Don’t think “I will manage to cross before the red light turns on” – The rush is the cause of most problems even to those without a mobility scooter. Don’t try to race against the clock, it is not worth it and could be dangerous.

What if you don’t know how to use a mobility scooter?

 Seek out help as you aren’t alone. We can help out, your neighbours and caretakers can help out. If that isn’t possible? Get the vehicle to a safe, even ground, away from traffic and try it out. It might seem complicated to use at first, but never forget the most important thing. Those vehicles were designed by Veleco taking into account users of all ages and ability. This means the vehicle is not beyond you, as others use them on a daily basis. It might feel overwhelming at first, but in no time you will learn how to use it and speed to favourite shops and parks. 

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The Best Guide To Buying Mobility Scooter 2021

Buying Mobility Scooter in 2021 can be a challenging task, especially for first time users. After the warm season starts, many look forward to enjoying the fresh air and sun again. The choice isn’t easy though as  in the current market, there are so many brands available. It takes lots of research to grab this best deal for a product that will satisfy customer desire for freedom.

This is why at Velobike, we have decided to write an extensive guide to buying mobility scooter in 2021. It is our hope that when you finish reading it, you will be equipped with full knowledge to make the best purchase. How about it? Let’s get on with the reading!

What are the benefits of mobility scooters for you?

It is easy to list multiple reasons why such mobility aid is great to have. There are many, and they all depend on personal preferences. One of such might be that if you have difficulty driving, then a mobility scooter might be an ideal replacement for a car.

People who aren’t able to operate a motor vehicle might find them safer to use. In this case, a mobility scooter is a better choice as they are easy to use by anyone as they don’t reach too high speeds.

Some class-2 mobility scooters can be folded down. This makes them easy to store, and they are great for daily shopping trips or park visits.

People who are recovering from injury or a surgery find them perfect for temporary assistance. In this way they can maintain their independent living.

What kind of mobility scooter do you require?

With the multitude of mobility scooters available on today’s market, it is easy to find the one just for you. Of course all online stores will market their products in best terms possible, but that doesn’t really answer the main question: what do you need the scooter for?

A small electric scooter which you can use inside your home or shopping mall? Maybe you need a vehicle that is more robust, useful for longer trips.

One of the most important considerations is the area you live in. Hills or difficult terrain can be tackled only by a more powerful vehicle with higher suspension. A flat pavement area? A simple shopper will be able to buy enough!

There is of course the physical build as well. Similarly to clothes, picking a nice looking vehicle is a great idea. Who says a 90+ years old grandpa cannot be stylish, travelling in a way that will make others envious?

How will you use your mobility scooter?

This questions always appears with every customer that considers buying mobility scooter in 2021. The best way to answer it would be by providing you a great way to narrow your choices. Once you settle on the type, the rest is just a matter of features that are to your liking.

Simple Mobility Scooter

 

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If you are looking for cheap and affordable transport then this would be your pick. A class-2 mobility scooter like ZT16 is perfect for daily trips to shop or park. If you live in an area where you will be riding on pavement, then this is a perfect choice. People who first start to search for a scooter, just want something to help them get their mobility back, be easy to operate and won’t cost too much.

Class-2 scooters are great, because they can be usually folded in some way or have some pieces removed without usage of any tools. This makes them easier to store or transport. If you want to use this kind of vehicle somewhere far away, you can usually assemble them back at the desired location and go about your way.

Full-Size Mobility Scooter

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Perfect if you look for something more heavy duty. A full-size Class-3 mobility scooter is a great choice for everyone. While they aren’t possible to disassemble, there is no need to do so. With full homologation, they can go on both pavement and road. This makes them a perfect replacement for cars.

It’s not uncommon for some of those to be considered mini-cars as on average, they can easily reach 45 miles per charge. With storage under the seat and a lockbox or basket in the back, they can carry lots of things for the user.

Stylish Mobility Scooter

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Some people who have hidden disabilities or just worry about how others might view them, make this choice. A stylish mobility scooter’s purpose is to not look like a mobility aid, while still being one. With a valid medical certificate, they are usually an object of envy from many pedestrians.

Anyone worried about their own public presence, will find this choice the best one. Of course, it is not all about looks, as those scooters usually come with all great features. You should definitely consider this option if you are buying mobility scooter in 2021.

Using the electric scooter

First thing to do when the scooter is delivered

Try it first, on a flat surface and in areas free of traffic. Getting a proper feel for the controls and gaining confidence is the first step. Switch it on, practice acceleration, deceleration, braking and turning. A good way is to test how the scooter deals with curbs as well.

Make sure that the vehicle doesn’t hold any secrets and that you know how to fully operate it. Learn how to adjust the mobility scooter seat and how to get on and off without assistance.

That out of the way, it is vital to find a suitable place to store this vehicle when it’s not in use. A small scooter might be easy to keep indoors, but otherwise a garage or shed might be more convenient. Always make sure that you have a power outlet because you might need to recharge it.

Do not forget servicing as this allows you to keep the scooter at optimum level. The manufacturer might also have great tips and tricks on how to maintain the mobility scooter longevity, so don’t be shy to ask or check their blog!

Charging the electric scooter

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Always make sure to check the battery level before going out. If you think a recharge is needed, do as follows:

  1. Turn the power switch to the OFF position
  2. Connect charger to charging port off the scooter and the other end to power outlet.
  3. When you see the orange or red LED light, it is a n indication that the charging ins in progress
  4. The LED will turn into green colour once the battery is fully charged.
  5. Do not leave the vehicle charging if the battery is full. Disconnect the vehicle from the port and then from the power outlet.

Stay on the safe side when using a mobility scooter

As mentioned before, make sure the battery is fully charged. Afterwards, look if all storages and seats are properly secured in place. As with any vehicle, avoid using a mobility scooter if you are feeling sick or tired.

Stay visible to other cars and pedestrians when you are riding. All scooters have lights so never forget to use them.

Try not to overload your vehicle with bags and accessories. It might seem cool, but too many items might obstruct view or ability to control the vehicle.

Before going on a journey, always plan a route to know where you are going. It’s best to avoid busy roads or too narrow pavements. 

How to research the best mobility scooter brands?

At this time, you can find numerous brands that offer to you an option of buying mobility scooter in 2021. However, the best stand out there from the crowd. It is a good practice to consider things like warranties, return policies and shipping policies.

We believe that if you are making research, always make sure the brand is clear on where the product and its parts are manufactured. If you are unable to get proper information, it might point to products being manufactured in places that cannot guarantee good quality.

Another thing to consider is to check if the brand you want to purchase is part of a bigger seller network. Obviously, a local seller with no named manufacturer and no connection to other companies won’t be very trustworthy. For example, Velobike is a part of the Veleco Authorized Reseller Network and apart from us, many other companies can vouch for the Polish manufacturer of our products and their parts. This is the best confirmation of quality.

In short: Always check if external companies can vouch for credibility of the place you wish to purchase from. If a company seems shady or doesn’t want to provide clear information where their products come from, avoid it.

Three vs four wheel scooter?

So, you know what type and brand of mobility scooter you wish to purchase? Great job, now you need to decide for the most vital aspect. Based on your height or weight, you might decide between maneuverability and stability. Obviously, a four wheel model will feel more secure to you than a three wheeler. However, no need to worry. Both are from a medical aid which means that neither will topple over. A three wheel scooter will be able to manage more difficult curves while a four wheel will offer higher ease of mind, especially for first time users.

Available options and accessories

Once you narrow down models that you feel are the best mobility scooters, you should definitely check options and accessories. Many mobility scooters will have upgrades, which will personalize the vehicle further for you.

The most common option to be found in stores is choice of a battery type. Lead-Acid or Lithium-Ion are comparable, with the difference that a lithium-ion can be removed and charged at home. A word of caution though, as those who wish to travel on a plane might face difficulties if their scooter comes with lithium-ion option. Some airlines don’t allow those on their aircrafts.

Lots of mobility scooters have also different accessories, such as canopies, phone holders, cup holders, oxygen tank holders, cane or walking stick holders. Some scooters that might seem cheap in stores can only be upgraded with dedicated accessories which cost a lot.

If you have found a mobility scooter that you like, always check the page for accessories and available options. Even if you don’t see what you would like though, always ask the seller as they might have something just for you.

Before you decide buying mobility scooter in 2021

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The last thing to do is to make sure that your source of mobility scooter deals directly with the manufacturer and offers secure payment options. This way you can be sure that you get a good warranty and that technical support at a good and affordable price. Since such products can be considered luxury goods, many opt to purchase mobility scooters on finance. Smart sellers will usually work with a popular and well known company like Klarna, that will handle finance option securely for you. Of course to make sure you will pass the credit score check, it is best to set up a higher first deposit. What to do in case you won’t get a possibility to purchase on finance? Get in touch with the seller, as most of them will do everything in their might to help you get their product!

You are ready to purchase now

We have shared what we could with you and really hope this will make a purchase easier and more secure for you! If this guide helps you find the right choice, it means we did something awesome! If you consider one of our vehicles, feel free to contact us as we can answer all of your remaining questions and offer professional aid.

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Can mobility scooter batteries be repaired?

The question if mobility scooters batteries can be repaired has surfaced numerous times. It is one of the most vital questions that often is asked by long-time mobility scooter users. In this short article, we will bring about not only a solution to the issue but also a few tricks to make batteries last longer.

Let’s start with the reason why a battery might deteriorate faster than expected, even though there is a half-year warranty on it, and you know it is still pretty new. In the case of all lead-acid or lithium-ion batteries for electric vehicles, what matters is continuous usage. Non-used, left discharged for a long time, or constantly plugged into a charger forever. Those are the majority of issues that make the batteries lose their voltage much faster than intended. If it drops, the charger might no longer work on them. Thankfully this might not be the end of the road for those batteries yet.

How to repair batteries for electric scooters?

Let’s focus firstly on lead-acid batteries. First, what should be done is reading the voltage. If for example your battery should be 60V, and it dropped to 50V, it is only logical that a 60V charger won’t be able to charge it up properly any more. This however does not always mean if the battery should be replaced, especially if it is still quite new. To fix such a battery, it would need to be taken out and all cells should be disconnected. A battery usually has four or five of those. Then, each cell should be separately charged with 12V power. Once done, the cells need to be connected again as before and this should up the total voltage back to normal, thus reanimating the battery.

Can mobility scooter batteries be repaired if they are lithium-ion? Certainly yes, however the process is much more difficult, and we advise buying a new one. However, it is possible to attempt revival of them as well. In case the battery no longer charges, and there are no changes in voltage after an attempt to charge has been made, there is one, final solution. A lithium-ion battery would have to be put in an airtight bag and put in the freezer for 24 hours. Be sure to not let any moisture get into it, as this could damage the battery permanently. After that time, take the battery out of the freezer and let it thaw for 8 hours to the room temperature. After that, attempt to fully charge the battery and if it works, your electric scooter is ready to go!

How to extend longevity of mobility scooter batteries?

We hope that the above mentioned solutions can get your mobility scooter batteries repaired. Lastly, we would like to share some tricks and tips to extend the longevity of those.

Trick number 1: Always let the batteries work, at least twice a week. You don’t have to ride the scooter, but simply turning it on for 5 minutes is enough. This allows the battery to be in motion and keep its voltage longer.

Trick number 2: Storage is important. Obviously, moist, wet places are not a good environment to store such items. Low temperature is okay, especially for lithium-ion batteries, but try to get the optimum room temperature if your scooter is stored.

Trick number 3: Don’t overcharge. The battery has its life cycles, usually 600 of them, which should last easily about two years. However, if the scooter is charged, it’s best to not leave the charger plugged in, as it still is working. This might also lower the longevity.

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Do it yourself – Take care of your scooter

It has been a while, but do you know how to take care of your scooter? In this blog post we want to focus on simple day to day maintenance checks, which can be done every so often to ensure that your mobility scooter will run as smoothly as possible.

It is very common that proper usage of the vehicle means you should also take care of your scooter. By doing so, you make sure that the machine will perform to its full capacity and extend it’s longevity.

There are numerous ways of proper care and in this short post we have selected the most important and vital ones. They might seem simple enough, but believe us, it’s those small things that are quickly forgotten.

Don’t let nature claim your vehicle

Humanity vs Nature is an ongoing conflict since many years ago. It’s certainly not the first time you have encountered overgrowth or rust which happened due to humidity. The best way to take care of your scooter is to always keep it safe and warm.

You just wouldn’t believe us, how many times we see scooters being left without proper rain cover under heavy rain. Of course rain can always catch up with you as you ride. What to do then? Simply use cloth to get rid of excess water and let the remaining one dry up, before using the vehicle.

Did you know that humidity is often the main cause of squeaking wheels? That is because brake pads become inflated. However, it isn’t anything to worry about, they will return to normal by riding the scooter.

Proper conservation is the key

If you are interested in daily day-to-day conservation, here’s what we recommend at Velobike.

First are the tyres, the most vital part. If you ride daily, they do get used up, so it is always a good idea to check on the pressure. If you lack the proper tools, that can be done at every gas station that you pass!

Speaking of tyres, a good tool to use would be K2 tire-doctor. Not only can it replenish missing air, in case of puncture, it can also fix that up for you. K2 is a product we are familiar with and use them to keep the scooters in pristine, shiny condition, so we really recommend giving those a go!

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How to lock scooter steering wheel?

To answer the common question about how to lock the scooter steering wheel, we have prepared a short guide. Not only that, we will also answer the questions regarding the secure boot under the seat. Stay with us and learn how to operate your scooter!

One of the first steps to make is to determine, which model do you have. It might seem unimportant, but depending on that, different rules might apply to your vehicle. From there, this handy guide that comes next should answer all of your questions.

Step by step – How to lock scooter steering wheel

As we have mentioned before, first comes determining the model of your scooter. If you own either ZT15, ZT63, FASTER or CRISTAL model, then the option of locking steering wheel is available to you.

The process of locking is very simple:

  1. First you have to turn the steering wheel to the left side. In case of ZT63 you might want to try to move it slightly about.
  2. While having done so, with the ignition key in the lock, you have to press it in and then turn it counter-clockwise.
  3. Congratulations, you have successfully managed to lock the steering wheel.

The process of unlocking the steering wheel is likewise simple, by just using the ignition key.

How to lock and unlock secure compartment and lockbox

This one is a bit more tricky, because there are differences depending on the model you have.

In the case of the models ZT15 and FASTER, apart from the ignition key, you would have received one that is used to open it. To do so, simply put the key in the lock on the back of the scooter and turn it, which will open the compartment for you.

If you have our CRISTAL or ZT63 model though, the secure compartment is opened by the ignition key into the main ignition lock and turn it counter-clockwise without pressing it in, as that is used to lock the steering wheel as mentioned above.

If your scooter comes with a secure lockbox in the back, the only key to be used is the one that you have received alongside the ignition key.

We hope this short post has answered all your questions about how to lock scooter steering wheel and storage. In case of additional questions, always feel free to contact us.

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When test drive of electric scooter should be booked?

If you are considering purchase of any electric scooter, it is when test drive comes in handy. Are you a first time buyer? You want to see if the vehicle is fit for you? The choice can be made easier by booking a test drive option from our site.

When a test drive is something you would like to try, you can do so easily. At Velobike we understand fully that such products are bought once for years to come. It is not a decision to make lightly and many of our customers can have plenty of questions.

What is the best way to address all of them? By showing and letting you all experience the scooters for yourselves! Interested enough? Read on to our handy guide about booking one for yourself.

How to book a test drive from Velobike? — Handy guide

How does it work? Once you book a test drive, you will be paying 100 pounds deposit. The order is received by us and then the scooter is being assembled.

Once that is done, between 3 and 9 working days in the UK or 5 and 12 in the EU, our driver will deliver the scooter for you to test. This way you will be able to check whether it meets your expectations before deciding to purchase.

  1. Find the product you would like check in our shop.
  2. Enter the product page.
  3. You will notice a navy blue “Home demonstration”. Click it.
  4. In the window that shows up, fill in your billing details so that we know where to deliver the scooter.
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  5. Fill in the card details, it will cost you only £100! Then once done, click the “Submit payment” button.
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Congratulations, you have just ordered the test drive. The driver will be with you in between 3 and 9 working days (UK) or 5 and 12 working days (EU).

Remember, the £100 aren’t refundable, however if you decide to buy the scooter after the test drive, the £100 you have already paid will be deducted from the full price.

What should you know after booking one?

When test drive is booked, you can expect a newly assembled scooter to be delivered up to your doorstep. This machine was assembled just for you, no one else had tested it as it is a brand-new vehicle.

On top of that, our driver will be there to answer all of your questions regarding the usage of this scooter, so you will be able to learn anything you might be curious about.

Remember, that test drive option is amongst top 5 questions asked by customers when buying electric scooter!

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How to maintain mobility scooter properly?

Do you want to know how to maintain mobility scooter the best way possible? At Velobike we often receive this question.  This is why we have decided to answer it to the best of our ability. Here you will learn how to store and maintain your precious vehicle!

It is no big surprise that when you decide to buy a vehicle from us, you would wish to maintain mobility scooter the best way you can. We could go in deep details on this as specialists. However, we believe that you, our dear reader, would rather know the most important basics fists.

Thus, we have concluded that storage of the scooter as well as taking care of the battery would be the most important two things.

How to store electric mobility scooter?

The perfect storage for your mobility scooter would definitely be in a dry, clean space like a garage or shed. It might seem trivial but moisture is the worst enemy as it can have negative impact on your battery longevity and brakes.

Did you know the brand-new scooter can start off with squeaky wheels in the beginning until the brakes settle in? If the scooter was used for some time and you notice that your wheels start to squeak, the issue in most cases can be related to brake pads which grew bigger due to constant exposure to water. The issue will fix itself after riding a few hundred meters but this is already a signal for you that maybe the scooter needs to be kept more secure from moisture.

When picking a storage place, a wise choice is one with electricity socket which would allow you to charge it at the same time. You should also keep it locked, to avoid any possible theft. 

Is there anything else you should be aware of?

  • Keep it clean to prevent dirt from getting into any moving parts,
  • Regularly check underside of the scooter to remove any obstructions,
  • Keep the scooter dry to avoid corrosion,
  • Buy a cover to keep it from dust

Can the scooter be stored at home? There is no reason not to as they aren’t that big!

How to charge and maintain scooter batteries

How to perfectly maintain mobility scooter batteries? You won’ be the first one that asks about this. Most mobility scooters you can buy over internet have only two 12-volt rechargeable batteries that come in varying sizes. At Velobike, all of our scooters come with  powerful batteries either 48V or 60V battery which will last long rides.

It is a good practice to always keep the battery charged after any longer ride. Our experts advise to absolutely never allow the mobility scooter battery to be completely depleted and stay in garage without charge for longer period as it might damage the battery.

Properly maintained, all of the batteries would be able to last up to two or three years (in some cases even five), after which they would need a replacement around 300£.

It usually takes between 8 and 10 hours to charge the scooter, so it is best to do it overnight 

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