We hope you’re happy with every purchase you make with VeloBike.

You have the right to return your order within 14 calendar days of receiving the goods. After this period we cannot accept any returns.To cancel your order, please contact us via the contact form or through

To receive a full refund the product(s) must be returned complete, unused, in an undamaged state.

We will not refund you any supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us.

If the product(s) are not returned in their original condition, VeloBike reserves the right to charge for repair or replacement of any product(s).