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Contact Velobike

Don’t wait, contact Velobike if you need assistance. Send us a message and our customer service will react at once, aiding you in every capacity. Call us or send an e-mail between 8:30 am and 3:30 pm, or use our live chat, where we respond to queries 24/7!

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Unfortunately we aren't able to provide anyone with exact information about our restocking dates. However, we can help you out.

If you don't mind waiting up to 30 days (in case of serious delays 90 days), you can always subscribe to our customer list on specific model. How to do it? In just 3 simple steps!

  1. Find a product in our shop,
  2. Click the button “Email me when available”,
  3. Leave us with your Email and quantity.

Once the product is back, you will be first to know so you can be sure to not miss it when it is again in our stock.

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Unit 9D, Shefford Industrial Park, Old bridge Way, Shefford Beds SG17 5HQ, United Kingdom.
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(00 44) 0 1234 816 404